Samsung’s recall involves approximately 1.1 million units of slide-in electric ranges with front-mounted knobs sold between 2013 and 2024. The Consumer Product Safety Commission (CPSC) has documented over 300 cases of accidental activation, resulting in roughly 250 fires. Alarmingly, 18 of these fires led to extensive property damage, 40 injuries, and even the loss of pets.
Samsung is offering free knob locks or covers to address the issue. These safety devices are designed to prevent accidental activation of the stove. Customers affected by this recall can request these safety accessories through Samsung’s dedicated website, by calling 1-833-775-0120 (Monday through Friday, 9 am to 8 pm ET), or by emailing rangesupport@sea.samsung.com.